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Cloud Contact Centre Solution - Omni Channel

A platform built for a better customer experience. Bring all your calls, e-mails, social media, live chat, WhatsApp, reviews, and more into a single unified view, giving you all the information on a single screen. Enabling your staff to handle customer inquiries quicker, and letting your customers communicate how they want, when they want, without repeating themselves.

Customer Service

Empowering your staff to provide world class customer service anywhere! Manage high volumes of customer queries across all your channels effortlessly!

Most loved features
  • Single view of Customer
  • Advanced real time reporting suite
  • Coach your staff from anywhere
  • Chatbots & automation
  • Tickets


All the tools to allow your sales team to spend more time selling & less time on repetitive admin work & with full visibility of your pipeline, you will never lose a prospect again.

Most loved features
  • Kanban view of your leads & opportunities
  • Customised lead lists with lead status
  • Integrated phone & email
  • Template Responses
  • Electronic Signatures


Because great customer service doesn’t end on your website. With QContact, your customers great experience doesn’t end when they leave your website.

Most loved features
  • Seamless shop integrations
  • Real time order status, payments & returns
  • All communications in 1 place
  • WhatsApp integration
  • Automation

Contact Centres

Whether you are providing customer service, technical support, sales or more. QContact has all the tools your contact centre needs to excel!

Most loved features
  • Omni-channel customer support
  • Live dashboard for a 360 degree view
  • Instant access to service level agreements
  • Net Promoter Scoring
  • Internal chat

Delivering excellent Customer service since 2018

We deliver excellent inbound/outbound call center services, email support, social media support, live chat, data entry, back office support services

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Ready to transform your customer service? Request a ZuZo demo today and discover how our solutions can take your business to the next level. See firsthand how ZuZo can make a difference for you.

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