Excellent customer service experiences start with live support.

Connecting with consumers is the key to growing your brand, that is why outsourced customer service through ZuZo lets you help your customers 24/7 throughout the year. With year-round service and a complete suite of contact centre services at your disposal, you’ll never miss another call or an opportunity to close a sale.

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Contact Centre Agents designed for you

ZuZo combines the best customer service with training that is meant to ensure your brand identity and values are kept. We adopt a hiring strategy that is based on your needs and gives you more control over customer communication.

Our Clients trust us

We have about 1000* clients who have trusted us to carry out their clients and their reputation. ZuZo has only added to the clients and reputation these businesses had. We try to understand your need and help you achieve your goals by ensuring we deliver a superior customer experience. With a whole variety of customers, we have the experience to give you the best service.

WHO RESPONDS TO YOUR CLIENTS?

We have been delivering excellent inbound/outbound call center services, email support, social media support, live chat, data entry, back office support since 2018. It is our goal to make 24-hour customer service accessible for every business, regardless of its size. Our innovation ensures that we always deliver the best service in the industry, offer easy scaling for businesses and deliver affordable inbound call center service.

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AN EXTENSION OF YOUR CUSTOMER SERVICE TEAM
If you want a quality customer experience, you need the best call center. ZuZo gives you the best customer service tool. We can manage your phone, chat, email and even text message when you're not available. Live customer support gives you the best chance at maximizing profits
What call center solutions does ZuZo offers?
If you want a quality customer experience, you need the best call center. ZuZo gives you the best customer service tool. We can manage your phone, chat, email and even text message when you're not available. Live customer support gives you the best chance at maximizing profits
Customer service is a game changer.
Great customer service grows businesses. With our live call center at your disposal around the clock, your customers won’t need to bother waiting until tomorrow for the answer they want today. They won’t need to leave you a voicemail after hours wondering if you’ve even received it. It only takes a single phone call and a conversation with a real person to get what they want.
Never miss another opportunity.
Our call center services give you a chance to capitalize on every customer communication and supercharge your growth by being there anytime and every time your customers have a question, want to schedule an appointment, or are trying to complete a sale. If a customer is ready to reach out, ZuZo will be ready to represent your business. If it’s a customer who’s ready to buy now, our live call center agents can help turn that single transaction into a lifelong customer. You’ll keep them as customers for current customers knowing that if they need to speak to a real person, you’ll always be there.
Affordable customer service outsourcing for any sized business.
Specialty Answering Service is the leading call center in the nation. Whether you operate a small mom & pop shop or a large company, our call center services can help cut down excess costs, increase office productivity, and ultimately help grow your brand. With flexible call center pricing models to choose from, ZuZo is a low cost one stop shop for everything you need to help launch your business above your competition.

Contact Centre Solution
Contact Centre as a Service (CCaaS) is a software deployment model that enables companies to only purchase the technology they need and is operated as an outsourced service by ZuZo Company

Outsourced Contact Center Services
ZuZo contact care 24/7 contact handling Supports to Optimize Your Customer Experience Management to enable your business focus on the main activities of the business operations.

BPO Services
Contact Centre and BPOs are unique and demanding industries that require experienced people that can develop excellent and fast solutions, so as to adapt to the market requirements. We have seen throughout our many years of experience.

Training
Based on a process audit and discussions per your Training needs, Training Models tailored are discussed for implementation. Click here to book Free Assessment.

Quality Management (QM)
Quality assurance (QA) is an essential component of a successful call center. QA supports almost every aspect of the customer experience and has a direct impact on the business’s bottom line. QA modules provide opportunities for continuous.

Workforce Management Services (WFM)
We help Contact Centres to setup Workforce Management Units. This includes all aspects of the WFM functions and training the Team to manage Units on (scheduling, forecasting, etc.)