icon  Customer Service

Empowering your staff to provide world class customer service anywhere! Manage high volumes of customer queries across all your channels effortlessly!
Most loved features
  • Single view of Customer
  • Advanced real time reporting suite
  • Coach your staff from anywhere
  • Chatbots & automation
  • Tickets

icon  Sales

All the tools to allow your sales team to spend more time selling & less time on repetitive admin work & with full visibility of your pipeline, you will never lose a prospect again.
Most loved features
  • Kanban view of your leads & opportunities
  • Customised lead lists with lead status
  • Integrated phone & email
  • Template Responses
  • Electronic Signatures

icon  E-commerce

Because great customer service doesn’t end on your website. With QContact, your customers great experience doesn’t end when they leave your website.
Most loved features
  • Seamless shop integrations
  • Real time order status, payments & returns
  • All communications in 1 place
  • WhatsApp integration
  • Automation

icon  Contact Centres

Whether you are providing customer service, technical support, sales or more. QContact has all the tools your contact centre needs to excel!
Most loved features
  • Omni-channel customer support
  • Live dashboard for a 360 degree view
  • Instant access to service level agreements
  • Net Promoter Scoring
  • Internal chat

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